Claim 2
Xcare can connect growth activity to real patient appointments.
Capability evidenced
Why it matters
This is the mechanism that makes Claim 01 measurable and the foundation of Xcare IQ. It also underwrites performance pricing and is the hardest thing for a conventional agency or CRM to replicate, because it requires PMS integration plus source capture across calls, SMS and online requests.
Evidence required
Share of new patients with a captured acquisition source; share of those confirmed in the PMS as attended; attribution latency; false-positive rate from the deduplication audit.
Current evidence
PMS integration live, connecting to major dental practice management systems {ACTUAL}. Call tracking with AI transcription live; all communications consolidated on Twilio {ACTUAL}. Attribution spec covering online booking attribution, inbound call tracking via DNI, pay-per-patient billing logic, deduplication rules {ACTUAL — spec}. Xcare IQ Phase 1 schema: 17 tables, ~209 columns, 32 foreign-key relationships, including PHI-safe distillations (call summary and highlights exposed; raw transcription hidden) {ACTUAL — build state}.
What would invalidate this claim
Sourced-and-confirmed share below ~50% of new patients across the base after 12 months of integration work, or audit disagreement rates high enough that clinics dispute performance invoices.
Full evidence template — verified
Assumptions, risks, data still needed, supporting metrics and charts are available in the Investor Room.
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